What is your cancellation policy?Updated a month ago

Orders can be canceled within 1 hour.

Within one hour, customers can go to their account, open the order, Select "Update Shipping Address" and select "Order Editing Options" from the top menu. From there, choosing "Cancel Order" will allow the order to be cancelled. This is only available within 1 hour of the order being placed.

Please email our team with your cancellation request as soon as possible.

You will receive confirmation of your cancellation if we’re able to make it happen.

After this period, we may not be able to cancel your order as it might already be in processing or shipment.

If you have already received an order confirmation email, it may be impossible to cancel your order. However, you can always request a return or exchange once your order arrives.