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I need to change or cancel my online order – what do I do?Updated 2 months ago

If you made a mistake on your online order (such as the wrong shipping address or selecting the wrong reed strength/cut), contact our customer service as soon as possible. Provide your order number and the correction needed. If your order hasn’t shipped yet, we’ll do our best to adjust it or cancel it so you can place a new, correct order. Changes can typically be made before the order leaves our warehouse, so acting quickly is key. Once an order has shipped, we’ll assist you with an exchange or return if appropriate. 


https://www.legere.com/contact-us/

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